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Knowledge Management Requirements and Models for Pan-European Public Administration Service Delivery.
Konstantinos A. Tarabanis
Vassilios Peristeras
Published in:
KMGov (2003)
Keyphrases
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e government
public administration
service delivery
knowledge management
service provision
public sector
government services
digital government
real world
information systems
e learning
software engineering
life cycle
end to end
developing countries