Customer reviews as the measure of software quality.
Munish SainiKuljit Kaur ChahalRohan VermaAntarpuneet SinghPublished in: IET Softw. (2020)
Keyphrases
- software quality
- customer reviews
- software projects
- opinion mining
- software development
- software systems
- software engineering
- online product reviews
- life cycle
- development process
- customer satisfaction
- product features
- database
- probabilistic model
- transfer learning
- knn
- user generated content
- sentiment classification
- case study
- decision trees
- data mining