Acquiring goods and services via the Internet: Consumer shopping perceptions.
Lori N. K. LeonardPublished in: First Monday (2003)
Keyphrases
- information goods
- internet shopping
- service quality
- online shopping
- electronic commerce
- internet usage
- electronic payment
- information services
- web technologies
- online retailers
- internet enabled
- electronic marketplaces
- purchase decision
- value added services
- online stores
- customer satisfaction
- digital goods
- purchase intention
- digital television
- communication technologies
- web services
- internet service providers
- mobile commerce
- internet services
- enterprise network
- network services
- online consumer
- video on demand
- internet users
- service providers
- video sharing
- network infrastructure
- service delivery
- factors influencing
- service oriented
- future internet
- online marketing
- competitive advantage
- user satisfaction
- context aware