Mapping Critical Success Factors for IT Outsourcing: The Providers' Perspective.
João Correia dos SantosMiguel Mira da SilvaPublished in: Int. J. Enterp. Inf. Syst. (2015)
Keyphrases
- critical success factors
- service providers
- information systems development
- success factors
- information technology
- m learning
- customer relationship management
- information systems
- end users
- learning objectives
- object oriented
- software development
- data processing
- intelligent systems
- business process
- alternative methods
- case study
- databases