Login / Signup
Customer-oriented product and service design by a novel quality function deployment framework with complex linguistic evaluations.
Xingli Wu
Huchang Liao
Published in:
Inf. Process. Manag. (2021)
Keyphrases
</>
quality function deployment
design process
customer satisfaction
customer service
neural network
life cycle
design patterns
service quality
product design
call center
management system
software architecture
software design
product development