Ageing gracefully: participatory design for public services in Singapore.
Jan-Christoph ZoelsXiangyi TangGabriella PiccoloPublished in: PDC (2) (2016)
Keyphrases
- participatory design
- public services
- lessons learned
- design decisions
- e government
- cooperative learning
- service oriented
- learning technologies
- educational technology
- public sector
- service delivery
- public administration
- usability testing
- learning strategies
- multimedia
- cooperative
- concept learning
- trade off
- multi agent
- case study