Flexible Server Allocation and Customer Routing Policies for Two Parallel Queues When Service Rates Are Not Additive.
Hyun-Soo AhnMark E. LewisPublished in: Oper. Res. (2013)
Keyphrases
- service rates
- customer classes
- holding cost
- service times
- poisson arrivals
- asymptotically optimal
- arrival rate
- single server
- queue length
- total cost
- lead time
- state dependent
- optimal policy
- heavy traffic
- steady state
- stationary distribution
- arrival process
- average cost
- infinite horizon
- queueing model
- expected cost
- single item
- high volume
- call center
- long run
- resource allocation
- planning horizon
- queueing networks
- production cost
- setup cost
- parallel machines
- queueing systems
- routing protocol
- cost function
- mobile ad hoc networks
- service systems
- random variables
- linear programming
- supply chain