Representation and Reuse of Design Knowledge: An Application for Sales Call Support.
Julian R. EichhoffWolfgang MaassPublished in: KES (1) (2011)
Keyphrases
- design process
- knowledge reuse
- knowledge acquisition
- knowledge management
- artificial intelligence
- support environment
- knowledge based systems
- knowledge representation
- interactive learning environments
- domain knowledge
- prior knowledge
- case study
- multiple representations
- active participation
- formal representation
- knowledge level
- knowledge intensive
- support systems
- user interface
- domain experts
- conceptual framework
- acquire knowledge
- data mining techniques
- learning environment
- relevant knowledge
- design solutions
- expert systems
- social aspects
- end users
- core components
- knowledge sources
- design principles
- engineering design
- knowledge engineering