Assessment of an operational dialogue system used by a blind telephone switchboard operator.
Jean-Christophe DuboisYolande AngladeDominique FohrPublished in: EUROSPEECH (1997)
Keyphrases
- dialogue system
- dialogue management
- human computer
- natural language
- spoken dialogue systems
- spoken language
- human robot
- natural language generation
- natural language understanding
- mixed initiative
- call center
- linguistic knowledge
- human users
- dialogue manager
- tutorial dialogue
- language understanding
- natural language processing
- decision making
- user model
- intelligent agents
- ground truth
- cooperative
- data mining