Coordination and strategic decision making in a stochastic dual-channel supply chain based on customers' channel preferences.
Santanu Kumar GhoshMijanur Rahaman SeikhMilan ChakraborttyPublished in: Int. J. Syst. Assur. Eng. Manag. (2024)
Keyphrases
- dual channel
- strategic decision making
- supply chain
- supply chain management
- decision making
- customer demand
- customer orders
- revenue sharing
- inventory management
- lead time
- inventory control
- bullwhip effect
- supplier selection
- multi agent systems
- customer service
- data mining
- dynamic pricing
- pricing strategies
- business strategy
- service providers
- quantity discount
- service level
- holding cost
- stochastic programming
- planning horizon
- stochastic model
- rfid technology
- information sharing
- call center
- information technology
- customer satisfaction