Transforming enterprise communications through the blending of social networking and unified communications.
Michael J. BurnsR. Bruce Craig Jr.Brian D. FriedmanPeter D. SchottChristophe SenotPublished in: Bell Labs Tech. J. (2011)
Keyphrases
- social networking
- social media
- personal information
- communication systems
- social networks
- social bookmarking
- data collection
- social networking sites
- communication networks
- micro blogging
- online social networks
- social software
- emerging trends
- user behavior
- knowledge management
- user interface
- collective intelligence
- social web
- informal learning
- data mining