Developing an Intelligent e-Restaurant With a Menu Recommender for Customer-Centric Service.
Tan-Hsu TanChing-Su ChangYung-fu ChenPublished in: IEEE Trans. Syst. Man Cybern. Part C (2012)
Keyphrases
- customer service
- customer satisfaction
- service requirements
- service times
- electronic commerce
- service quality
- call center
- recommender systems
- point of sale
- collaborative filtering
- service discovery
- lifecycle management
- user centric
- service providers
- web services
- processor sharing
- information services
- individual user
- customer behavior
- making recommendations