An Assessment of the University of Washington's Chat Reference Services.
Jason CabanissPublished in: Public Libr. Q. (2015)
Keyphrases
- san francisco
- university campus
- web services
- service oriented
- text messaging
- information services
- service providers
- service composition
- computer supported collaborative learning
- case study
- location aware
- service discovery
- agent technology
- service quality
- web technologies
- computer mediated communication
- ubiquitous computing
- service delivery
- service management
- service oriented architecture
- semantic web technologies
- electronic commerce
- context aware
- information resources
- e learning