Impact of Technostress on End-User Satisfaction and Performance.

Monideepa Tarafdar Qiang Tu T. S. Ragu-Nathan

Published in: J. Manag. Inf. Syst. (2011)

Keyphrases

user satisfaction
information systems
service quality
information quality
perceived quality
structural equation modeling
user perceptions
customer satisfaction
factors that influence
perceived usefulness
databases
factors influencing
user engagement