Keyphrases
- service quality
- electronic business
- customer service
- web services
- business partners
- service providers
- software engineering
- service oriented
- ubiquitous computing
- service discovery
- engineering design
- business models
- artificial intelligence
- information society
- information services
- context aware
- business process
- value added services
- information systems
- customer satisfaction
- web technologies
- service oriented architecture
- service composition
- business processes
- end users
- e government
- mobile services
- computer aided design
- service delivery
- neural network
- engineering education
- engineering problems
- life cycle
- electronic commerce
- data mining