Knowledge sharing, maintenance, and use in online support communities.
Derek L. HansenPublished in: CHI Extended Abstracts (2006)
Keyphrases
- knowledge sharing
- knowledge management
- knowledge exchange
- share knowledge
- knowledge creation
- knowledge workers
- knowledge transfer
- information exchange
- community members
- learning community
- online learning
- sharing knowledge
- e learning
- organizational learning
- knowledge building
- tacit knowledge
- motivational factors
- story telling
- online communities
- social capital
- information sharing
- active learning
- customer knowledge
- social software
- inter organizational
- software engineering
- knowledge management systems
- case study
- databases