Exploring the Impact of Elaborateness and Indirectness on User Satisfaction in a Spoken Dialogue System.
Juliana MiehleWolfgang MinkerStefan UltesPublished in: UMAP (Adjunct Publication) (2018)
Keyphrases
- user satisfaction
- spoken dialogue systems
- information systems
- service quality
- dialogue system
- customer satisfaction
- human machine
- multi domain
- user perceptions
- information quality
- human machine interaction
- context aware
- structural equation modeling
- objective measures
- artificial intelligence
- technology acceptance
- machine learning