The Management of Clinical Incidents in ICT Services Through Mobile Applications.
José-Amelio MedinaAlberto Gutiérrez-EscolarAna Castillo-MartinezEva García-LopezSergio Borne-CoresPublished in: ISD (2015)
Keyphrases
- mobile applications
- mobile devices
- mobile environments
- mobile users
- user experience
- context aware
- mobile services
- mobile phone
- knowledge management
- information and communication technologies
- m learning
- smart phones
- service delivery
- location based services
- wireless devices
- mobile technologies
- end users
- home care
- service management
- information management
- data management
- web services
- mobile platforms
- battery life
- wireless technologies
- case study
- customer relationship management
- wifi
- mobile apps
- mobile computing