Sentiment Analysis and the Impact of Employee Satisfaction on Firm Earnings.
Andy MonizFranciska de JongPublished in: ECIR (2014)
Keyphrases
- sentiment analysis
- opinion mining
- sentiment classification
- text classification
- sentence level
- multi aspect
- product reviews
- text mining
- sentiment lexicon
- natural language processing
- artificial intelligence
- product features
- service quality
- user satisfaction
- text documents
- user generated
- public opinion
- collective classification
- online reviews
- machine learning
- neural network