A comparative assessment of sentiment analysis and star ratings for consumer reviews.
Sameh Al-NatourOzgur TuretkenPublished in: Int. J. Inf. Manag. (2020)
Keyphrases
- product reviews
- sentiment analysis
- consumer reviews
- opinion mining
- sentiment classification
- online reviews
- product features
- sentence level
- text classification
- natural language processing
- multi aspect
- user generated
- rating prediction
- customer reviews
- sentiment lexicon
- text mining
- user ratings
- positive or negative
- public opinion
- sentiment words
- feature selection
- natural language