Information security-enabled business process architecture for mobile CRM: the role of technology, planning, training and process.
Jayanthi RanjanVishal BhatnagarPublished in: Int. J. Netw. Virtual Organisations (2010)
Keyphrases
- business process
- information security
- workflow technology
- business processes
- business process management
- process model
- process management
- business requirements
- business process modeling
- business process models
- business goals
- case study
- process mining
- information security management
- security issues
- web services
- event logs
- security requirements
- ws bpel
- information systems
- mobile devices
- data mining
- workflow model
- intrusion detection
- senior management
- enterprise architecture
- virtual organization
- business rules
- modeling language
- service oriented architecture
- cost effective
- workflow engine
- information technology