Customer Satisfaction Index Assessment Based on Cloud Computing.
Li XiongHengqing TongPublished in: ISCID (2) (2009)
Keyphrases
- cloud computing
- customer satisfaction
- service quality
- service providers
- computing resources
- cloud computing environment
- data center
- big data
- distributed computing
- data management
- user satisfaction
- computing technologies
- business models
- cloud storage
- cloud platform
- database
- core competence
- cloud computing platform
- computing platform
- computing infrastructure
- commodity hardware
- response time
- user interface
- information systems
- real time