IS strategic management through quality management The case of a French public administration.
C. LedigC. BessinRoland LesuissePublished in: ECIS (1998)
Keyphrases
- quality management
- strategic management
- public administration
- project management
- e government
- data quality
- fuzzy theory
- quality assessment
- public sector
- software projects
- information systems
- systems development
- knowledge management
- business intelligence
- information technology
- digital government
- human factors
- software engineering
- relational databases
- artificial intelligence
- development process
- water quality
- information sharing
- software development
- case study
- knowledge society