Support resource based on standards for accessible e-Government transactional services.
Lourdes MorenoPaloma MartínezJavier MuguerzaJulio AbascalPublished in: Comput. Stand. Interfaces (2018)
Keyphrases
- e government
- public services
- government services
- service delivery
- service provision
- public sector
- electronic government
- knowledge management
- public organizations
- developing countries
- public administration
- government organizations
- service offerings
- digital government
- web services
- service oriented
- end users
- governmental organizations
- business process change
- government websites
- information infrastructure
- context aware
- federal government
- government agencies
- federal agencies
- government information
- secure information sharing
- information sharing
- information resources
- national level
- online services
- decision making
- mobile technologies