Adding Service Engineering and Management to a Software Engineering Program.
Gavin FinniePadmanabhan KrishnanPublished in: CSEE&T (2010)
Keyphrases
- software reuse
- software engineering
- software intensive systems
- requirements engineering
- management system
- knowledge management
- software development
- service management
- systems analysis and design
- service platform
- configuration management
- systems development
- programming language
- object oriented
- service delivery
- service providers
- reverse engineering
- software engineers
- artificial intelligence
- service provisioning
- distributed computing systems
- service oriented
- information management
- software systems
- software architecture
- web services
- decision making
- software development process
- service discovery
- strategic management
- development process
- reference architecture
- requirements elicitation
- virtual organisations
- information systems
- service provision
- enterprise systems
- formal methods
- software maintenance
- software projects
- manufacturing companies
- customer service
- service quality
- project management
- seamless integration
- customer satisfaction
- network management
- engineering courses
- case study
- penn state