The relevance of technological autonomy in the customer acceptance of IoT services in retail.
Marius KahlertEfthymios ConstantinidesS. A. de VriesPublished in: ICC (2017)
Keyphrases
- customer service
- mobile payment
- point of sale
- customer behavior
- ubiquitous computing
- location information
- service oriented
- operational decisions
- web services
- management system
- context aware
- customer data
- service providers
- multi agent systems
- supply chain
- relevance feedback
- business models
- service discovery
- credit card
- information retrieval
- service composition
- electronic commerce
- end users
- customer support
- mobile services
- customer satisfaction
- wireless sensor networks
- agent technology
- cooperative
- mobile applications
- market segments