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An analytical model for user satisfaction in WCDMA systems based on the ETSI criteria.

Paolo GiacomazziLuigi MusumeciGiacomo Verticale
Published in: ICC (2003)
Keyphrases
  • user satisfaction
  • analytical model
  • analytical models
  • information systems
  • service quality
  • distributed systems
  • customer satisfaction
  • databases
  • service providers