Challenges of information system use by knowledge workers: The email productivity paradox.
Inge AlbertsPublished in: ASIST (2013)
Keyphrases
- knowledge workers
- information systems
- knowledge management
- knowledge intensive
- personal knowledge management
- spam filtering
- knowledge management systems
- electronic mail
- email messages
- workplace learning
- enron email
- knowledge sharing
- spam detection
- instant messaging
- software development
- evaluation method
- databases
- competitive intelligence
- end users
- decision making
- real world