Development of IBC service management services.

Linda Strick Marcus Wittig Stephan Paschke Jens Meinköhn

Published in: NOMS (1996)

Keyphrases

service management
service delivery
communication services
business management
multi tier
context awareness
network management
life cycle
artificial intelligence
case study
multi agent systems
software engineering
mobile technologies
information services
design process
web services
information systems