Business Process Management Skills and Roles: An Investigation of the Demand and Supply Side of BPM Professionals.
Patrick LohmannMichael zur MuehlenPublished in: BPM (2015)
Keyphrases
- business process management
- information systems
- business processes
- business process
- business users
- electricity markets
- network equilibrium model
- information technology
- service oriented
- technical skills
- enterprise architecture
- web services
- process model
- information management
- career development
- emergency management
- conceptual model
- expert systems
- decision making