Xsellerate: supporting sales representatives with real-time information in customer dialogs.
Johannes WustJens KrügerSebastian BlessingCafer TosunAlexander ZeierHasso PlattnerPublished in: IMDM (2011)
Keyphrases
- real time
- prior knowledge
- low cost
- contextual information
- higher level
- computer systems
- situational awareness
- customer service
- customer satisfaction
- historical data
- structural information
- semantic information
- genetic algorithm
- vision system
- database
- end users
- domain knowledge
- data mining
- expert systems
- digital libraries
- search engine