Improving business processes or human resources? The performance implications and contingencies.
Ying LiQiang WangZhiqiang WangLujie ChenPublished in: Ind. Manag. Data Syst. (2021)
Keyphrases
- business processes
- human resources
- business process
- process model
- developing countries
- web services
- business process management
- competitive advantage
- knowledge intensive
- human resource management
- business environment
- workflow systems
- workflow management systems
- business process models
- business rules
- business applications
- process management
- information systems
- project managers
- inter organizational
- workflow management
- data mining
- business objectives
- business partners
- ws bpel