Speaker Role Identification in Call Centre Dialogues: Leveraging Opening Sentences and Large Language Models.
Minh-Quoc NghiemNichola RobertsDmitry SityaevPublished in: SIGDIAL (2023)
Keyphrases
- language model
- speech recognition
- language modeling
- language modeling approaches
- n gram
- probabilistic model
- query expansion
- document retrieval
- information retrieval
- retrieval model
- sentence retrieval
- dependency structure
- language modelling
- test collection
- document level
- smoothing methods
- vector space model
- statistical language models
- context sensitive
- automatic speech recognition
- query terms
- language models for information retrieval
- pseudo relevance feedback
- mixture model
- ad hoc information retrieval
- language model for information retrieval
- passage retrieval
- sentence level
- relevance model
- hidden markov models
- query specific
- translation model
- retrieval effectiveness
- vector space
- natural language