SToRM: Smart ticket resolution steps recommendation in facilities management.
Abhijeet PandeyRishav GuptaAbhishek MishraPublished in: AIMLSystems (2023)
Keyphrases
- management system
- information management
- information systems
- knowledge management
- recommender systems
- high resolution
- collaborative filtering
- decision making
- short term
- service providers
- decision support
- consequence finding
- project management
- data management
- low resolution
- database
- big data
- digital libraries
- user feedback
- recommendation systems
- natural resources
- databases