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Service Quality Analysis of Bus Rapid Transit : A Case in Semarang, Indonesia.

M. Mujiya UlkhaqAvinda J. ArdianiMiftahul FarhanRaka P. BagjaRama Z. Hanif
Published in: ICITE (2019)
Keyphrases
  • service quality
  • databases
  • expert systems
  • high speed
  • service providers
  • customer satisfaction