Six Sigma: a strategy for supporting innovation in pursuit of business excellence - invited paper.
Jiju AntonyPublished in: Int. J. Technol. Manag. (2007)
Keyphrases
- invited paper
- knowledge management
- data mining
- business strategy
- process improvement
- business process
- case study
- information systems
- decision making
- business processes
- support systems
- databases
- technological innovation
- artificial intelligence
- customer satisfaction
- competitive advantage
- e learning
- electronic commerce
- software process
- business intelligence
- fuzzy logic
- expert systems