Queuing for Expert Services.
Laurens G. DeboL. Beril ToktayLuk N. Van WassenhovePublished in: Manag. Sci. (2008)
Keyphrases
- web services
- service composition
- ubiquitous computing
- service discovery
- service providers
- service oriented
- end users
- information society
- data sets
- agent technology
- service quality
- context aware
- database
- scheduling algorithm
- information services
- human experts
- expert knowledge
- user interface
- multimedia
- information systems
- databases
- real time