Benefits Management Enhances the Organizational Competitive Advantage.
Jorge Vareda GomesMário RomãoPublished in: WorldCIST (1) (2014)
Keyphrases
- competitive advantage
- knowledge management
- customer relationship management
- strategic advantage
- human capital
- business analytics
- business processes
- strategic alignment
- business information
- competitive environment
- competitive intelligence
- information systems
- erp systems
- business environment
- service quality
- organizational learning
- decision support
- information technology
- business managers
- change management
- business intelligence
- information management
- business strategy
- intellectual capital
- absorptive capacity
- databases
- knowledge management systems
- e government
- case study
- decision making
- database
- market competition