Prediction of customer's perception in social networks by integrating sentiment analysis and machine learning.
Cherry AhmedAbeer El-KoranyEman ElSayedPublished in: J. Intell. Inf. Syst. (2023)
Keyphrases
- sentiment analysis
- machine learning
- social networks
- text classification
- opinion mining
- text mining
- natural language processing
- sentiment classification
- sentence level
- multi aspect
- prediction accuracy
- rating prediction
- product reviews
- machine learning algorithms
- online social networks
- feature selection
- social network analysis
- social media
- knowledge representation
- sentiment lexicon
- user generated
- artificial intelligence
- social networking
- data mining
- information extraction
- data analysis
- learning algorithm
- inductive logic programming
- web content
- customer satisfaction
- supervised learning
- automatic construction
- product features
- active learning
- social graphs
- sentiment words