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Examining Customer Responses to Fake Online Reviews: The Role of Suspicion and Product Knowledge.

Jie RenPinar ÖztürkShoufu Luo
Published in: WEB (2016)
Keyphrases
  • online reviews
  • product reviews
  • web pages
  • knowledge base
  • knowledge sharing
  • opinion mining
  • data mining
  • information retrieval
  • social networks
  • website
  • knowledge representation
  • knowledge management