Multi-server queueing systems with cooperation of the servers.
Che Soong KimMoon Ho LeeAlexander N. DudinValentina I. KlimenokPublished in: Ann. Oper. Res. (2008)
Keyphrases
- queueing systems
- arrival rate
- poisson arrivals
- service times
- traffic intensity
- queueing theory
- asymptotically optimal
- steady state
- queue length
- markov processes
- queueing model
- service rates
- heavy traffic
- control problems
- queueing networks
- multi agent
- single server
- call center
- customer classes
- multi agent systems
- stationary distribution
- finite buffer
- dynamic programming