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Customer Experience: A Design Approach and Supporting Platform.
Maura Mengoni
Emanuele Frontoni
Luca Giraldi
Silvia Ceccacci
Roberto Pierdicca
Marina Paolanti
Published in:
PRO-VE (2017)
Keyphrases
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case study
design process
design thinking
design considerations
database
real time
metadata
building blocks
design decisions
simulation environment
simulation software