Competitive Advantage, Online Brokerage and IT: Evidences from Italian and German Companies.
Andrea CarignaniFrank SeifertPublished in: ECIS (2000)
Keyphrases
- competitive advantage
- online retailers
- knowledge management
- business processes
- financial services
- business information
- business environment
- competitive environment
- service quality
- market share
- customer relationship management
- business analytics
- online learning
- strategic advantage
- real world
- service providers
- case study
- databases
- market competition
- real time