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Application of social media analytics: a case of analyzing online hotel reviews.
Wu He
Xin Tian
Ran Tao
Weidong Zhang
Gongjun Yan
Vasudeva Akula
Published in:
Online Inf. Rev. (2017)
Keyphrases
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social media
big data
data analysis
machine learning
information systems
real world
social networks
case based reasoning
online learning
decision support
user generated content
crisis management