Joint Turn and Dialogue level User Satisfaction Estimation on Multi-Domain Conversations.
Praveen Kumar BodigutlaAditya TiwariJosep Valls-VargasLazaros PolymenakosSpyros MatsoukasPublished in: CoRR (2020)
Keyphrases
- user satisfaction
- multi domain
- spoken dialogue systems
- information systems
- domain specific
- cross domain
- search computing
- service quality
- dialogue system
- objective measures
- role based access control
- customer satisfaction
- information quality
- real world
- general purpose
- kolmogorov smirnov
- structural equation modeling
- random walk
- e government