Antecedents and Performance Implications of Contracting for Knowledge Workers: Evidence from Information Technology Services.
Kyle J. MayerJack A. NickersonPublished in: Organ. Sci. (2005)
Keyphrases
- knowledge workers
- information technology
- service discovery
- end users
- service quality
- knowledge management
- personal knowledge management
- knowledge intensive
- information society
- knowledge sharing
- information systems
- web services
- workplace learning
- service providers
- service composition
- ubiquitous computing
- service oriented architecture
- decision making
- context aware
- electronic commerce
- knowledge acquisition
- evaluation method
- mobile devices
- expert systems
- e learning
- data mining