Can services and platform thinking help the U.S. Postal Service?
Michael A. CusumanoPublished in: Commun. ACM (2012)
Keyphrases
- service platform
- value added services
- service providers
- public services
- web services
- service discovery
- service management
- service oriented
- sharing platform
- service composition
- mashup
- service quality
- service delivery
- web service technology
- mobile services
- private cloud
- service oriented architecture
- network services
- information services
- service architecture
- service selection
- seamless integration
- loosely coupled
- web environment
- end users
- cloud services
- web service composition
- cloud computing
- service provisioning
- service integration
- service provision
- rapidly in recent years
- cloud platform
- european project
- service requirements
- physical location
- communication services
- service systems
- wireless internet
- service description
- computing environments
- service offerings
- mobile applications
- reference architecture
- grid services
- internet services
- configuration management
- search computing
- service requests
- online services
- electronic business
- context aware services
- mobile environments
- business logic
- software as a service
- future internet
- platform independent
- business processes
- multimedia services
- client server architecture
- network infrastructure
- middleware architecture
- e government