Collaboration services: ensuring operational success.

Mark T. Maybury

Published in: CTS (2005)

Keyphrases

success factors
geographically dispersed
voice and data services
service oriented
decision making
service discovery
information sharing
web services
customer support

exchange information
shared information
service composition
end users
user centric
service providers
operational decisions
interoperability issues

government services
user groups
context aware
virtual organization
team members
digital objects
service quality
learning community

information flows
ubiquitous computing
collaborative environments
collaborative learning
knowledge sharing
middleware architecture
cross border
social networks