Collaborative Business Service Modelling in Knowledge-Intensive Enterprises.
Thang Le DinhThanh Thoa Pham ThiPublished in: Int. J. Innov. Digit. Econ. (2016)
Keyphrases
- knowledge intensive
- workflow management
- enterprise systems
- inter organizational
- knowledge acquisition
- knowledge management
- competitive advantage
- telecommunications industry
- virtual enterprise
- knowledge workers
- service delivery
- business applications
- business processes
- service management
- high tech
- service quality
- service oriented
- human resources
- management information systems
- electronic commerce
- web services
- mission critical
- customer service
- business activities
- governmental organizations
- law enforcement
- decision making
- information systems
- virtual organization
- business process
- service providers
- e government
- knowledge sharing
- small and medium sized
- cost efficient
- real world
- win win
- data mining
- business transactions
- machine learning
- technological innovation
- database systems
- end users
- knowledge representation
- software development
- business models