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Measuring Customer Engagement in Social Media Marketing: A Higher-Order Model.
Simona Vinerean
Alin Opreana
Published in:
J. Theor. Appl. Electron. Commer. Res. (2021)
Keyphrases
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higher order
social media
computational model
high level
high order
mathematical model
probabilistic model
formal model
low order
lower order
data mining
social networks
similarity measure
experimental data
customer service